A Family-Owned Business, A Legacy of Expertise
Since 1992, we have been dedicated to the craft of architectural ironmongery. At our core, we are a family-owned business, built on a passion for quality hardware and genuine, expert advice. Today, our close-knit team of dedicated specialists continues a story that began over three decades ago.
When you work with us, you're not just buying a product; you are partnering with a team that is invested in the success of your project, whether you are a trade professional or a home renovator.
Our Story: Over 30 Years in British Ironmongery
Our journey is built on the life's work of our founder, Ron Backhouse. In 1992, after a long and successful career in the industry, Ron and his son Brad founded Wyatt Crocker Limited, the company that would grow to become the Ironmongery Experts you see today.
Though we sadly lost Ron in 2020, his legacy of knowledge and his personable approach to service are the cornerstones of our business. Today, his sons Brad (Finance Director) and Dean (Technical Director) proudly continue this legacy, leading a dedicated team and ensuring those founding values live on.
A Legacy of Professional Expertise
The "Experts" in our name is a title we take seriously. From our founding, we have believed in investing in the highest standards of professional knowledge. This principle was established by our founder, Ron, and is a core part of our company's DNA.
We are proud to continue this legacy, ensuring our team is equipped with the skills and training needed to provide advice that is accurate, reliable, and up-to-date with the latest industry standards. This long-standing commitment to the training principles of the Guild of Architectural Ironmongers (GAI) is your guarantee of quality.
Meet the Ironmongery Experts Team
While we are a family-owned business, our strength comes from our entire team. From our technical office to our busy warehouse, every member is committed to providing a seamless and positive experience for our customers.
Our Office & Customer Service Team
Brad Backhouse
Finance Director
Dean Backhouse
Technical Director
Tracey Backhouse
HR and Accounts
Ben Backhouse
Product & IT Specialist (DipGAI)
Tom Backhouse
Sales & Estimating
Adam Lock
Digital Marketing Manager
Lewis Henson
Customer Services Manager
Amelia Backhouse
Returns & Marketing
Leanne Leport
Accounting & Admin
Ron Backhouse
Founder
1943-2020
Our Warehouse Team
Conroy Enever
Warehouse Manager
Mark Jay
Warehouse Operative
Zach Shuttlewood
Warehouse Operative
Let Our Team Help with Your Project
Have a technical question? Need guidance on the right finish? Put our expertise to the test. Our friendly, UK-based team is ready to provide the personalised assistance you need to get your project right.
